Life Q10 | Over-Ear Headphones with Hi-Res Audio
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Life Q10 | Over-Ear Headphones with Hi-Res Audio

FAQ

  • Can I use Life Q10 when it is charging?
    Yes, it can still be used when using the AUX cable but not when connected via Bluetooth.
  • What is Life Q10's playtime with a full charge?
    About 60 hours at 60% volume.
  • How long does it take to fully charge Life Q10?
    About 3 hours.
  • How do I reset Life Q10?
    1. Plug into the power supply.
    2. Hold down the Power and Volume+ buttons for 5 seconds. You will see a red/blue light flash twice.
  • How do I activate BassUp?
    - Press the BassUp button to turn it on.
    - Life Q10 remembers the mode you last used when it's turned on and pairs with your device.
    - If Life Q10 is in AUX mode, BassUp does not work.
  • How do I connect Life Q10 to another device?
    Life Q10 will automatically connect to the last paired device when turned on. If you would like to pair it with a different device, use one of the following methods:

    To pair with a different device:
    - Turn off the Bluetooth on the first device to make Life Q10 re-enter pairing mode. Then pair with the second device.

    To pair with two devices at the same time:
    - Hold down the Volume+ and Volume- buttons at the same time for 4s to make Life Q10 re-enter pairing mode, then find Life Q10 in the second device's list of available Bluetooth devices.
  • Will Life Q10 turn off automatically?
    Yes, Life Q10 will automatically turn off after 2 minutes whenit is disconnected from a Bluetooth device.
  • What should I do if Life Q10 disconnects while in use?
    - Make sure that the distance between Life Q10 and the device it is connected to is no greater than 50 feet (15 meters).
    - Try to avoid interference from your surroundings, other Bluetooth connections, and Wi-Fi networks. Some environments with cell phone towers or areas with dense Wi-Fi networks and other transmitting devices can interfere with your Bluetooth connection.
    - Reset Life Q10 by holding down the Power and Volume+ buttons for 5 seconds while charging them.
    - Try to connect to another device to see if there is any difference.
  • What should I do if there is a sound problem such as background noise or no sound?
    1.Unpair with your device and reconnect it.
    2. Try to reset the headphones. See "How do I reset Life Q10?"
    If this doesn't fix the issue, you can apply for an exchange during your 18-month warranty period by emailing us at service@soundcore.com.
  • Why the volume is so low?
    Some devices volume couldn't sync with Q10 like andriod phone/pad and windows, you can adjust the volume through both your buletooth devices and Q10.
  • What Bluetooth Codes does Life Q10 support?
    SBC and AAC.
  • How do I safely dispose of the battery in the headphones or charging case?
    The product must not be disposed of in your household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of old products and rechargeable batteries in your normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health. Please note that the battery should only be removed by professional engineers. You are welcomed to contact us at service@soundcore.com if you have any questions.
  • manual

    A3032 soundcore Life Q10 Manual

    2020-03-09

  • declaration_of_conformity

    A3032-DOC

    2020-07-31

    • Can I use Life Q10 when it is charging?
      Yes, it can still be used when using the AUX cable but not when connected via Bluetooth.
    • What is Life Q10's playtime with a full charge?
      About 60 hours at 60% volume.
    • How long does it take to fully charge Life Q10?
      About 3 hours.
    • How do I reset Life Q10?
      1. Plug into the power supply.
      2. Hold down the Power and Volume+ buttons for 5 seconds. You will see a red/blue light flash twice.
    • How do I activate BassUp?
      - Press the BassUp button to turn it on.
      - Life Q10 remembers the mode you last used when it's turned on and pairs with your device.
      - If Life Q10 is in AUX mode, BassUp does not work.
    • How do I connect Life Q10 to another device?
      Life Q10 will automatically connect to the last paired device when turned on. If you would like to pair it with a different device, use one of the following methods:

      To pair with a different device:
      - Turn off the Bluetooth on the first device to make Life Q10 re-enter pairing mode. Then pair with the second device.

      To pair with two devices at the same time:
      - Hold down the Volume+ and Volume- buttons at the same time for 4s to make Life Q10 re-enter pairing mode, then find Life Q10 in the second device's list of available Bluetooth devices.
    • Will Life Q10 turn off automatically?
      Yes, Life Q10 will automatically turn off after 2 minutes whenit is disconnected from a Bluetooth device.
    • What should I do if Life Q10 disconnects while in use?
      - Make sure that the distance between Life Q10 and the device it is connected to is no greater than 50 feet (15 meters).
      - Try to avoid interference from your surroundings, other Bluetooth connections, and Wi-Fi networks. Some environments with cell phone towers or areas with dense Wi-Fi networks and other transmitting devices can interfere with your Bluetooth connection.
      - Reset Life Q10 by holding down the Power and Volume+ buttons for 5 seconds while charging them.
      - Try to connect to another device to see if there is any difference.
    • What should I do if there is a sound problem such as background noise or no sound?
      1.Unpair with your device and reconnect it.
      2. Try to reset the headphones. See "How do I reset Life Q10?"
      If this doesn't fix the issue, you can apply for an exchange during your 18-month warranty period by emailing us at service@soundcore.com.
    • Why the volume is so low?
      Some devices volume couldn't sync with Q10 like andriod phone/pad and windows, you can adjust the volume through both your buletooth devices and Q10.
    • What Bluetooth Codes does Life Q10 support?
      SBC and AAC.
    • How do I safely dispose of the battery in the headphones or charging case?
      The product must not be disposed of in your household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of old products and rechargeable batteries in your normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health. Please note that the battery should only be removed by professional engineers. You are welcomed to contact us at service@soundcore.com if you have any questions.
    • manual

      A3032 soundcore Life Q10 Manual

      2020-03-09

    • declaration_of_conformity

      A3032-DOC

      2020-07-31

  • Can I use Life Q10 when it is charging?
    Yes, it can still be used when using the AUX cable but not when connected via Bluetooth.
  • What is Life Q10's playtime with a full charge?
    About 60 hours at 60% volume.
  • How long does it take to fully charge Life Q10?
    About 3 hours.
  • How do I reset Life Q10?
    1. Plug into the power supply.
    2. Hold down the Power and Volume+ buttons for 5 seconds. You will see a red/blue light flash twice.
  • How do I activate BassUp?
    - Press the BassUp button to turn it on.
    - Life Q10 remembers the mode you last used when it's turned on and pairs with your device.
    - If Life Q10 is in AUX mode, BassUp does not work.
  • How do I connect Life Q10 to another device?
    Life Q10 will automatically connect to the last paired device when turned on. If you would like to pair it with a different device, use one of the following methods:

    To pair with a different device:
    - Turn off the Bluetooth on the first device to make Life Q10 re-enter pairing mode. Then pair with the second device.

    To pair with two devices at the same time:
    - Hold down the Volume+ and Volume- buttons at the same time for 4s to make Life Q10 re-enter pairing mode, then find Life Q10 in the second device's list of available Bluetooth devices.
  • Will Life Q10 turn off automatically?
    Yes, Life Q10 will automatically turn off after 2 minutes whenit is disconnected from a Bluetooth device.
  • What should I do if Life Q10 disconnects while in use?
    - Make sure that the distance between Life Q10 and the device it is connected to is no greater than 50 feet (15 meters).
    - Try to avoid interference from your surroundings, other Bluetooth connections, and Wi-Fi networks. Some environments with cell phone towers or areas with dense Wi-Fi networks and other transmitting devices can interfere with your Bluetooth connection.
    - Reset Life Q10 by holding down the Power and Volume+ buttons for 5 seconds while charging them.
    - Try to connect to another device to see if there is any difference.
  • What should I do if there is a sound problem such as background noise or no sound?
    1.Unpair with your device and reconnect it.
    2. Try to reset the headphones. See "How do I reset Life Q10?"
    If this doesn't fix the issue, you can apply for an exchange during your 18-month warranty period by emailing us at service@soundcore.com.
  • Why the volume is so low?
    Some devices volume couldn't sync with Q10 like andriod phone/pad and windows, you can adjust the volume through both your buletooth devices and Q10.
  • What Bluetooth Codes does Life Q10 support?
    SBC and AAC.
  • How do I safely dispose of the battery in the headphones or charging case?
    The product must not be disposed of in your household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of old products and rechargeable batteries in your normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health. Please note that the battery should only be removed by professional engineers. You are welcomed to contact us at service@soundcore.com if you have any questions.
  • manual

    A3032 soundcore Life Q10 Manual

    2020-03-09

  • declaration_of_conformity

    A3032-DOC

    2020-07-31

    • Can I use Life Q10 when it is charging?
      Yes, it can still be used when using the AUX cable but not when connected via Bluetooth.
    • What is Life Q10's playtime with a full charge?
      About 60 hours at 60% volume.
    • How long does it take to fully charge Life Q10?
      About 3 hours.
    • How do I reset Life Q10?
      1. Plug into the power supply.
      2. Hold down the Power and Volume+ buttons for 5 seconds. You will see a red/blue light flash twice.
    • How do I activate BassUp?
      - Press the BassUp button to turn it on.
      - Life Q10 remembers the mode you last used when it's turned on and pairs with your device.
      - If Life Q10 is in AUX mode, BassUp does not work.
    • How do I connect Life Q10 to another device?
      Life Q10 will automatically connect to the last paired device when turned on. If you would like to pair it with a different device, use one of the following methods:

      To pair with a different device:
      - Turn off the Bluetooth on the first device to make Life Q10 re-enter pairing mode. Then pair with the second device.

      To pair with two devices at the same time:
      - Hold down the Volume+ and Volume- buttons at the same time for 4s to make Life Q10 re-enter pairing mode, then find Life Q10 in the second device's list of available Bluetooth devices.
    • Will Life Q10 turn off automatically?
      Yes, Life Q10 will automatically turn off after 2 minutes whenit is disconnected from a Bluetooth device.
    • What should I do if Life Q10 disconnects while in use?
      - Make sure that the distance between Life Q10 and the device it is connected to is no greater than 50 feet (15 meters).
      - Try to avoid interference from your surroundings, other Bluetooth connections, and Wi-Fi networks. Some environments with cell phone towers or areas with dense Wi-Fi networks and other transmitting devices can interfere with your Bluetooth connection.
      - Reset Life Q10 by holding down the Power and Volume+ buttons for 5 seconds while charging them.
      - Try to connect to another device to see if there is any difference.
    • What should I do if there is a sound problem such as background noise or no sound?
      1.Unpair with your device and reconnect it.
      2. Try to reset the headphones. See "How do I reset Life Q10?"
      If this doesn't fix the issue, you can apply for an exchange during your 18-month warranty period by emailing us at service@soundcore.com.
    • Why the volume is so low?
      Some devices volume couldn't sync with Q10 like andriod phone/pad and windows, you can adjust the volume through both your buletooth devices and Q10.
    • What Bluetooth Codes does Life Q10 support?
      SBC and AAC.
    • How do I safely dispose of the battery in the headphones or charging case?
      The product must not be disposed of in your household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of old products and rechargeable batteries in your normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health. Please note that the battery should only be removed by professional engineers. You are welcomed to contact us at service@soundcore.com if you have any questions.
    • manual

      A3032 soundcore Life Q10 Manual

      2020-03-09

    • declaration_of_conformity

      A3032-DOC

      2020-07-31

Hi-Res Certified

Get CD-quality audio playback via wireless over ear headphones. Incredible detail and rich tones combine for an incredible listening experience.

BassUp

Exclusive technology conducts real-time analysis and enhancement of your audio's bass frequencies to add powerful sonic punch.

60-Hour Playtime

Wireless over ear headphones with extended battery life thanks to Anker’s power management hardware ensures up to two months of listening on a single charge.

Bluetooth 5.0

Get excellent stability and a wireless range of up to 50 ft. With skip-free audio, even in busy places.

AUX Mode

Get infinite playtime via the 3.5mm audio port.

Hands-Free Mic

Take or make calls seamlessly on your wireless over ear headphones via the built-in microphone. And once your conversation is over, the music keeps on playing.

Customer Reviews

Based on 906 reviews
83%
(755)
17%
(151)
0%
(0)
0%
(0)
0%
(0)
J
Joseph Daniel
Fantastic headphones for the money. Better than I expected

The set up instructions are wanting.

F
FB
Great headphones!

There are three non-negotiable features when I sought new pair of headphones, replacing my wired Bose headphones: 1) sound quality: with lots of bass and must be loud!; 2) long battery life for long-distance journey; 3) USB-c. I bought these 1.5 months ago, so it gives me enough time to provide my honest review.

Sound quality. Since I'm a bass freak, I'm very selective in this area. Q-10 provides exceptional bass, even they have quite satisfying bass without the "bass up" feature. But I always turn this feature on. If you're a basshead, this is definitely for you!

Coupled with my Poweramp app, Q10 is a monster! They have excellent bass, good balance of treble and mid-range. Clear vocals too. I tried many kinds of music: hiphop, heavy metal, pop, reggae, gospel, rock, and blues with maximum volume for hours. They're all equally good. The headphones are loud enough, although I can take more volumes. But for common people, I'm sure they're enough.

I also used these for callings and zoom meetings. They could hear me loud and clear, and I could hear them back. No problem whatsoever for communicating. I can still take calls when my phone is in my room on the 2nd floor, while I'm down there. The connection is fine and normal.

Battery life. So far so good. I only charged these once. When they just got here, the headsets had 60% battery and I used them everyday for around 5-7 hours. Maximum volume, and bass-up feature on. They lasted for more than 3 weeks! But the percentage indicator showing the battery level (where you can see from your devices' bluetooth setting) is rounded up to 40%, 60% or 70% (I think every 10%). It can't give you more precise number, like 47% or 28%. So I need to get used to its reading. I'm satisfied with the battery life after I abused this guy. I can now bring these when having long and tiring travels.

USB-C. Nothing to really review about this, unless the USB-C connection runs normal. I charged it over 2 hours if I'm not mistaken.

At first, I didn't even include Q10 in my shopping list. I almost bought either Q20+ or Q30. But when I researched to select which one I should buy, I found out that Q10 has the best bass among Q20+ and Q30. I was in an awe. How is it they come up with better bass for older version? Screw it, I opted for the less expensive, yet better sound quality: Q10. Easy decision!

How about noise cancellation (ANC)? This is not my priority as I don't want to be completely deaf and I still want to be aware of my surrounding when putting these on. But Q10, to my surprise, reduces noise up until 60-70%. This should be sufficient, including when I'm on a flight. And when you turn on the music (doesn't have to be loud), you won't hear anything around you, so it's kind of having ANC when you turn these on. You ca't even hear your own voice when you talk. But again, if you want the real ANC (although less sound quality than Q10), you can have the Q20+ or Q30 instead.

I have more expensive wired Sony and Bose, and the cheaper Q10 is way much better than my old headphones tbh. This is my first wireless headphones, and I'll strick with Anker Soundcore after this experience.

My only critique is this item doesn't come with a case, so I had to buy it separately. But with this price range, I gain a lot more. Q10's sound quality (especially the bass) is even exceeding the much more well-known expensive brands. No kidding! You can do your own research for this, and prove me wrong.

R
RandomC
Well worth the price!

Reliable headphone for listening to audio books. Does not have much noise cancelling. I use it on the treadmill and the sound is great. Battery is great and can last multiple days.

L
L.C.
Quality Headphones

I’m so glad I bought these. Rich sound, awesome base feature, great noise cancellation. Good quality for the price.

K
KissMeKate
Long battery life, good sound, but headband too big and slides around when I bend forward.

I like everything about these except that the headband is a bit too big and slides forward/backward when I bend forward our recline. Even though I'm a normal size woman with a normal size head, I have this problem with all headbands. Annoying, but not a deal breaker.

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